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' Click the folder that has the same name as your Skype username Delete the 'eas.. Restore Deleted Contacts Online If you accidentally deleted contacts, Skype won't be able to update your contact list until you restore those contacts online.

If there is a bug in your current version preventing contacts from updating, for example, chances are Skype has addressed this problem in a subsequent version of the application.. Upgrade Skype If, after logging in to Skype using your Microsoft username, you're still having trouble getting your contacts to update, the first and simplest solution is to upgrade Skype to the most recent version available for your operating system.. To delete this database file, sign out of Skype and quit the application Press 'Windows-R' on your keyboard to launch the Run prompt.

To restore deleted contacts, sign out of Skype and quit the application Navigate to the Outlook website (link in Resources) and sign in with your Microsoft account.

Enter '%appdata% Skype' (without quotation marks) into the Run prompt and press 'Enter.. Other issues apart from the Messenger-Skype migration can also cause problems when trying to update contacts.. Restore Contacts From Backup File If you've recently moved to a new computer or a new version of Skype and are having trouble getting Skype to update your contacts, you can restore your contacts manually from a backup file, if one exists.. To do this, launch Skype and log in to the account for which you want to restore contacts.

To upgrade, visit the Skype Download page, download the most recent version to your computer, and follow the automated prompts to upgrade (link in Resources).. Contacts View (Skype for Business Mac) Overview You'll spend a lot of time in Contacts view; you'll initiate many of your Skype sessions from here.. This involves deleting a database file saved on your computer, so that Skype will then update your contacts based on data stored on Microsoft's servers.. Click the 'Manage' menu and click 'Restore deleted contacts ' Select the contacts you want to restore, and then click 'Restore.. Microsoft merged MSN Messenger with Skype in April 2013 If your company merged its Skype and Messenger contacts, you must now log in to Skype using your Microsoft login information in order to see an updated list containing both your Skype and Messenger contacts.. Skype will open to this view by default Several potential solutions exist, including upgrading Skype, manually re-synchronizing contacts, and restoring contacts online or from a backup file.. ' Log out of your account, sign in to Skype and the contacts will be updated once the individuals accept your invitation.. 'When the contacts are added back onto your contact list, click each of them, click 'Manage' and then click 'Invite to Messenger.. Manually Re-Sync Contacts If you've upgraded Skype and your contacts still won't update, you can try re-synchronizing them manually.. db' file in this folder Launch Skype, sign in again using your Microsoft account and your contacts should update automatically. 5ebbf469cd